Telephone Operator

Description

Job Description 

• Provides courteous service to customers by operating the switchboard according to standards.  
• Communicates clearly and courteously.
• Demonstrates fluency in the use of equipment.
• Transfers incoming calls promptly to the appropriate extension.
• Assists customers make long distance calls by instructing them on the appropriate  procedures and/or placing calls for them.     
• Responds to customer questions regarding the hotel, in-house facilities and local events.
• Provides courteous, prompt and accurate inter-hotel communications to staff and  customers.
• Takes and delivers accurate and complete messages.
• Ensures customer is awakened as requested by accepting, recording and executing  wake-up calls.
• Communicates with authorized employees by using paging system and/or radio.
• Follows established hotel security and safety policies as required.
• Identifies and forwards incoming faxes, customer mail, packages and messages promptly.
• Prepares lists and reports as requested.

REQUIREMENTS

• Minimum 2 years in the same position in a 4/5 star hotel.
•        Excellent verbal communication skills. 
• Gender – Male / Female
• Good command of English Language. (Written & Spoken)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Age – 20 to 30 Years
• Possess strong multitasking skills.

Salary QR.1800/- , Free Shared accommodation , Meals , Transportation

https://harri.com/Radisson-Blu-Hotel—Doha—Rooms/job/2445456-telephone-operator?redirect=%7B%22url%22:%22%2Fradissoncareers%3Ffilters%3Dbrands%25253D1407824%22,%22group%22:%7B%22id%22:1503033,%22name%22:%22Radisson%20Hotel%20Group%22%7D%7D