Director of Housekeeping

Join our dynamic team at the DoubleTree by Hilton San Jose—a full-service, 500+ room airport property located in the heart of Silicon Valley.

We’re seeking a Director of Housekeeping to lead our dedicated team and drive excellence in cleanliness, team engagement, and overall guest satisfaction. This is a key leadership role within a high-volume hotel known for its welcoming service and operational precision.

The ideal candidate is a hands-on, strategic leader with experience managing large teams—preferably in a union environment—and thrives in a fast-paced setting. If you’re a results-driven professional ready to make a lasting impact, we want to hear from you.

What will I be doing?

As a Director of Housekeeping, you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
• Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
• Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments

The annual salary range for this role is $75,000 – $86,000 and is based on applicable and specialized experience.

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https://jobs.hilton.com/apac/en/job/HOT0BNHF/Director-of-Housekeeping-DoubleTree-by-Hilton-San-Jose