業務内容
到着前・出発時や滞在中のゲストケアを率先して担う。
親切かつ協力的に、そして積極的にチームリーダーとしての役割を果たす。
質の高いサービスを提供するために、新しいアイディアや改善案を共有する。
苦情を受けた場合は迅速かつ冷静に対処し必要な措置を講ずる。FOマネジメントチームへの報告、フォローアップを行い、問題解決に繋げる。
FOチーム内、および他部署との連携をスムーズにこなせるよう中心的になり努める。
・チームメンバーへの業務指示
・ホテル館内や近隣情報の観光案内
必須条件
・優れたコミュニケーション能力
・接客業務でのご経験
歓迎条件
・日常会話レベルの英語力
・ホテルでのご経験
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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