Shop Manager

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

We are currently seeking an experienced and driven Shop Manager to lead the daily operations of our retail store. The ideal candidate will have a strong background in retail management, a proven ability to lead teams, and exceptional communication skills in both Arabic and English.

Key Responsibilities:

• Oversee all aspects of store operations, including staff supervision, inventory control, customer service, and sales performance.
• Lead, train, and motivate a team to meet and exceed sales targets and deliver an outstanding customer experience.
• Ensure the shop maintains high standards in visual merchandising and cleanliness.
• Monitor and analyse sales figures, stock levels, and customer feedback to improve overall performance.
• Handle customer inquiries, concerns, and complaints in a professional manner.
• Prepare reports on store performance and provide actionable insights to senior management.

What We Offer:

• Competitive salary and performance-based incentives
• Opportunities for career growth and professional development
• A dynamic and supportive work environment

Requirements:

• Minimum of 3–5 years of experience in retail or shop management.
• Fluency in Arabic and English (spoken and written) is essential.
• https://careers.accor.com/global/en/job/shop-manager-bilingual-arabic-and-english-in-rixos-premium-saadiyat-island-abu-dhabi-united-ara-jid-55979