Reservation Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Reservation Supervisor

 

We are seeking a highly organized and customer-focused Reservation Supervisor to join our team in AlUla, Saudi Arabia. As a Reservation Supervisor, you will play a crucial role in managing our reservation department, ensuring exceptional guest experiences, and maximizing revenue through efficient booking processes.

  • Oversee and manage the daily operations of the reservation department
  • Train, mentor, and supervise reservation agents to maintain high service standards
  • Implement and monitor reservation policies and procedures to ensure accuracy and efficiency
  • Analyze booking trends and occupancy rates to optimize revenue and pricing strategies
  • Collaborate with other departments to ensure seamless guest experiences
  • Handle complex reservation inquiries and resolve guest issues promptly
  • Generate and analyze reports on reservation performance and key metrics
  • Stay updated on industry trends and competitor offerings to maintain a competitive edge
  • Ensure compliance with all relevant hospitality regulations and standards
  • Participate in cross-functional projects to improve overall hotel operations

 

Qualifications

 

  • Proven experience in hotel reservations, with at least 2-3 years in a supervisory role
  • In-depth understanding of hotel operations and reservation management systems
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Detail-oriented with a focus on accuracy and efficiency
  • Proficient in data analysis and report generation
  • Ability to make quick, informed decisions in a fast-paced environment
  • Customer-centric approach with a commitment to guest satisfaction
  • Proficiency in Microsoft Office Suite and reservation management software
  • Bachelor’s degree in Hospitality Management or related field preferred
  • Multilingual skills are a plus, with fluency in English required
  • Flexibility to work varying shifts, including weekends and holidays
  • https://careers.accor.com/global/en/job/reservation-supervisor-in-alula-saudi-arabia-jid-56165

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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