Learning & Development Manager

Reporting to the Talent and Culture Manager responsibilities and essential job functions include but are not limited to the following:

• Support the Talent & Culture Manager in managing the Talent & Culture operation, including the functional areas of Recruitment, Benefits, Activities/Communications and Administration thus ensuring the Talent & Culture department delivers a high standard of service for both our internal guests and external clients.
• Assist the Talent & Culture Manager in developing and coordinating Talent & Culture programs within the Hotel in accordance with Company Talent & Culture policies, practices and procedures in response to, and anticipation of, our external environment and competitors.
• Act as an internal consultant to provide expert coaching and direction on Talent & Culture policy, programs, and employment standards
• Counsel and coach all colleagues on job related issues, career development and performance management.
• Support, uphold and guide the hotel philosophies concerning hiring, employee relations, supervision and disciplinary action to result in consistent application of policies and procedures.
• Be a role model within the hotel and demonstrate professional leadership skills that are fully aligned and in support of our culture.

• Coordinate the annual hourly and salary compensation reviews.
• Manage Talent & Culture projects together with the Talent & Culture Manager as required.
• Champions training and development at all levels for the property.
• Ensures all Fairmont Hotels and Resorts/ Accor Hotel’s standards are implemented and adhered to.
• Conducts training needs analysis on a six-monthly basis to ensure all our constituents training and development needs are met, in conjunction with the training committee.
• Ensures each new Heartists attends the mandatory induction program.
• Maintains up to date Individual Training Plans for each position in the hotel.

• Oversees Hotel Training committee and Departmental Trainers.
• Develops and distributes training and development schedule each quarter and produces a monthly calendar.
• Coaches Heartists at all levels regarding training and educational opportunities.
• Assists in the implementation of new corporate initiated programs as directed.
• Responsible for Hotel Educational Assistance Policy administration, communication and produces usage reports accordingly.
• https://careers.accor.com/global/en/job/learning-and-development-manager-in-sofitel-al-khobar-the-corniche-al-khobar-saudi-ara-jid-38817