Commercial Director

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image.

What will I be doing?  

As the Commercial Director, you will be responsible for performing the following tasks to the highest standards:

• Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager.

• Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications.

• Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel’s continued profitability, ensuring the hotel’s revenue and profit, and guest satisfaction to meet or exceed the standard requirements.

• Develop the hotel’s annual / quarterly / monthly budget forecast and work plans, implementing them effectively.

• Participate in developing and implementing hotel and departmental policies and regulations.

• Develop marketing strategies and promotion plans to adjust to the market situation in real time.

• Supervise and drive the progress and implementation of marketing plans.

• Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings.

• Monitor and evaluate current initiated marketing activities and market dynamics.

• Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. https://jobs.hilton.com/apac/en/job/HOT0BK4H/Commercial-Director-Pre-Opening