Security Agent

At Fairmont Jasper Park Lodge, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Member, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.

Starting Rate of Pay: $23.42 per hour

What you will be doing:

Reporting to the Security Manager, responsibilities and essential job functions include but are not limited to the following:             

• Respond to guest and colleague concerns effectively
• Respond to trespassers and unauthorized persons found on property
• Respond to altercations and complaints, lockouts, in-room safe calls
• Assist in issuing rooms to new colleagues who may arrive after Staff Services hours
• Monitor and report any vehicle infractions – parking, speeding, dangerous driving, etc.
• Monitor and deal with wildlife situations within the property limits
• Respond to any activated fire prevention device (pre-alarms, smoke alarms, rate of rise and heat alarms, fire bells), investigate causes and report findings
• Regularly patrol all developed property areas and buildings
• Complete daily log of shift activities and providing appropriate sections to departments within the hotel for follow-up
• Other related duties as assigned

Your experience and skills include:

• Previous Safety/Security experience an asset
• Valid provincial Security Services and Investigator license required
• Valid Alberta driver’s license and clean driving record required
• First Aid and CPR certification required, preference given to applicants with Advanced First Aid
• Pro Serve certification required
• Fire fighter training an asset
• WHMIS and other safety courses an asset
• Ability to deal effectively with the public in conflict situations
• Computer skills (Excel, Property Manager and MS Office software) are required

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
• https://careers.accor.com/global/en/job/security-agent-in-fairmont-jasper-park-lodge-jasper-canada-jid-56842