Guest Service Agent

First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

• Service focused personality is essential; experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English; additional languages are a plus

Your team and working environment:

Diverse, young and vibrant team

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

https://careers.accor.com/global/en/job/guest-service-agent-in-novotel-world-trade-centre-dubai-dubai-united-arab-jid-54984