Event Manager

JOB DESCRIPTION

The iconic Millennium Hilton New York One UN Plaza is seeking a Temporary Event Manager! This Midtown high-rise with 439 rooms is the closest hotel to the United Nations and half a mile from Grand Central Station. This position will be responsible for supporting the Sales and Catering team with fully detailing and servicing with a 7,500 square foot of meeting inventory.

This position requires a minimum of 3 years experience in a comparable role and requires a sense of urgency and exceptional attention to detail.

This is a temporary position that starts immediately with a projected end date of October 2025

Hourly rate: $36.00 – $40.00 per hour

What will I be doing?

As Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events.  You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.  Serve as the event planner’s primary contact following turnover on property and is responsible for his/her experience.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

•   Organize, plan and prioritize your duties by developing plans and goals.
  •    Timely communication to internal and external clients via telephone, email, written documents or in person.
  •    Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
  •    Demonstrate knowledge of job systems, products, systems, and processes.
  •    Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
  •    Selling and influencing both internal and external clients.
  •    Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
  •    Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
  •    Participate in customer site inspections and assist with the sales process as necessary.
  •    Other duties as necessary based on business needs.
  •    Regular attendance.

https://jobs.hilton.com/apac/en/job/HOT0BKWZ/Event-Manager-Temporary-Millennium-Hilton-New-York-One-UN-Plaza