岗位职责
1.确保各方面的行政俱乐部的服务以顾客为目标，最大化的满足客人需求
2.在入住期间，监察和督促客户关系，提供个性化，温馨的服务
3.亲自接受宾客投诉及有效地及时处理
4.督促和保证所有优悦会会员能够享受所有的福利，回头客人和贵宾能够享受特别的待遇和服务
5.在贵宾到达前检查房间，亲自迎接贵宾
6.建立和实施客人电话联系的系统
7.根据当日预定报表提前检查贵宾的房间，欢迎物品和满足特别的要求
岗位要求
1.大专以上学历或同等文化程度
2.仪表端庄，热爱酒店工作，钻研业务，反应敏捷，善于交际
3.能用流利的英语从事前厅服务
4.熟悉前厅管理专业知识、市场销售知识和接待礼节礼仪；熟练运用电脑
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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