Assistant Chief Steward

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

An Assistant Chief Steward oversees and directs all aspects of stewarding operations under the general guidance and supervision of the Chief Steward, following Hilton policies and procedures. This role ensures that quality standards of cleanliness, hygiene and sanitation of all kitchen areas, equipment and utensils are maintained at all times, leading to guest satisfaction, employee satisfaction and profit for the hotel.

What will I be doing? 

As the Assistant Chief Steward, you will be responsible for performing the following tasks to the highest standards:

• Focus on customer service.
• Resolve issues and effectively communicate with customers and colleagues.
• Guide Steward Supervisors and Stewards in their jobs.
• Oversee the cleanliness standards for kitchen areas, banquet rooms, equipment and utensils, controlling and analyzing costs for these areas as well as costs for cleaning supplies, payroll, breakage and loss, ensuring guests and team satisfaction.
• In-charge of implementing the cleaning program as scheduled and monitoring the results of the program.
• Be up to date with new cleaning supplies, equipment, trends and systems in stewarding.
• Assist the Stewards during operations.
• Responsible for the handling and daily maintenance of all kitchen and cleaning equipment, storing safely all flatware, glassware, hollowware, utensils and related equipment.
• Maintain stock for cleaning supplies, chemicals and operating equipment, making requisitions when needed.
• Assign specific tasks to the stewarding team.
• https://jobs.hilton.com/apac/en/job/HOT0BQVD/Assistant-Chief-Steward