Luggage Attendant

JOB DESCRIPTION

Hilton Waikoloa Village is looking for a Luggage Attendant / Bellperson. Hawaii Island’s only 62-acre Hawaiian paradise with 3 one of a kind outdoor swimming pools. If you have the drive and passion in providing memorable experiences for guest, this is the position for you!

This is your opportunity to join the Hilton team and find out why we are named #1 Best Hospitality Company to work for!

Hourly Wage: $14.25 (tips additional)

Classification: Full Time

Shift: Varies (AM/PM/Overnight)

What will I be doing?

A Luggage Attendant / Bell Person is responsible for escorting arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaints each guest with room and features. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Retrieves guest items from cars, busses, vans, and carts. Grasps, lifts, carries and/or loads luggage and packages onto a bell cart to transport items throughout hotel to designated room. navigates bell cart through public areas, guest room corridors and to elevators.
• Escorts customers to accommodations, visually inspects room and telephone and deficiencies such as towels to housekeeping immediately. Points out room features and directory for reference.
• Listens and responds to guest inquiries using a positive, clear speaking voice. Answers questions and helps giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
• Organizes and store luggage as necessary in a designated area.
• Greets customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity and emergencies.

What are we looking for?

EDUCATION

High School graduate or equivalent preferred

EXPERIENCE 

https://jobs.hilton.com/apac/en/job/HOT0BRR2/Luggage-Attendant-Hilton-Waikoloa-Village