Houseperson

Hotel Overview:

Two of San Francisco’s most recognized icons, Ghirardelli Square and Fairmont Hotels & Resorts, have partnered to create the city’s most distinctive and exciting luxury residential accommodations, Fairmont Heritage Place, Ghirardelli Square.

Join the Fairmont Heritage Place team and be part of providing the highest quality service to our owners and guests.  Fairmont Heritage Place Ghirardelli Square is a Private Residence Club with 53 one, two and three bedroom residences.

What is in it for you:

• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

HOUSEPERSON
Turning moments into memories for our guests and owners by being an ambassadors for our brand, our property and our community. As a Houseperson, you will use your passion for personalized guest service by ensuring luxury level cleanliness and guest experience.

Summary of Responsibilities:
Reporting to the Director, Residences, responsibilities and essential job functions include but are not limited to the following:

What you will be doing:

• Ability to work a flexible schedule based on club occupancy and need.  Ability to work weekends, evenings and holidays as needed.
• Practices safe working techniques and is knowledgeable of all safety and emergency procedures.
• Requires a willingness and ability to back up all departments if deemed necessary.
• Moves furniture, hangs drapes, rolls carpets, and turns mattresses.
• Cleans lobby, lounges, pantry, meeting rooms, rest rooms, corridors, elevators, stairways, offices terraces, patios, all public areas, and all colleague areas including lounge, and storage areas.
• Sweeps, scrubs, waxes, and polishes floor.
• Cleans rugs, carpets, upholstered furniture, and draperies.
• Dusts furniture of common areas. Washes walls, ceiling, and woodwork. Washes windows, door panels, and sills.
• Empties wastebaskets, and empties and cleans ashtrays.
• Transports trash, waste and recycling to disposal area.
• Replaces light bulbs.
• Assist owners’ and guests’ with light plumbing, washer and dryer malfunctions, as applicable within the residences.
• Monitors inventories of housekeeping supplies and equipment.
• Prepares equipment, tools and supplies needed for resident attendants.
• Stocks closets and storage areas with necessary supplies for residences and resident attendants.
• Maintains and organizes storage areas.  Stores supplies received from vendors.
• https://careers.accor.com/global/en/job/houseperson-in-fairmont-heritage-place-ghirardelli-square-san-fra-jid-58199