Pool Server

JOB DESCRIPTION

Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the billion-dollar project, The Grand LA, this is the 7^th Conrad Hotel in the U.S. and the 1^st in California.

Located in Downtown LA’s cultural corridor, Conrad Los Angeles is the city’s newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences—including our signature restaurant, San Laurel, all in partnership with Chef Jose Andres’ award-winning restaurant group, JoseAndresFoodGroup.

Want to get an inside look? Take a virtual tour.

In this role as a Pool Server, you will be responsible for serving food and/or beverages to guests in the hotel’s continuing effort to deliver outstanding guest service.

The ideal candidate will have a minimum of (1) year of serving experience required. Prior luxury hospitality experience preferred.  The ideal candidate must possess basic knowledge of food and beverage preparation, service standards, guest relations and etiquette. Knowledge of the appropriate table settings, service ware and menu items. Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders. Ability to remember, recite and promote the variety of menu items. Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift. Ability to operate beverage equipment. Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check. Ability to work a flexible schedule including weekends and holidays. Must be able to work a full shift (8 hours) walking and standing with or without reasonable accommodations outside in the pool area with different weather conditions. Must be able to work outdoors. Must be able to obtain Responsible Beverage Service (RBS) and California Food Handler Card within 30 days of hire if applicable to the position you are applying for.

What will I be doing?

• Check station before, during and after shift for proper set-up and cleanliness.
• Set up and service pool chairs.
• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• https://jobs.hilton.com/apac/en/job/HOT0BSPP/Pool-Server-Conrad-Los-Angeles