Senior Event Sales Manager

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JOB DESCRIPTION

Are you passionate about creating unforgettable experiences and driving commercial success? Hilton is seeking a dynamic Senior Event Sales Manager to lead our Event Sales team and elevate our conference, events, and food & beverage offerings to market-leading status.

About the Role

As our Senior Event Sales Manager, you will be the driving force behind promoting, selling, and managing our Conference, Events and F&B outlets from initial enquiry to contract. You’ll build strong client relationships, convert leads into confirmed bookings, and support the development of a high-performing team. Your goal? To make Hilton Events the market leader.

Key Responsibilities

Leadership & Team Development

• Lead and inspire the Event Sales team in line with Hilton’s global Promise and values.
• Recruit, train, and mentor team members, conducting regular performance reviews.
• Foster a culture of excellence, collaboration, and continuous improvement.
• Attend and contribute to key commercial and hotel meetings.

Sales & Commercial Focus

• Respond to all event enquiries promptly and professionally.
• Maximise revenue through strategic upselling and effective diary management.
• Build lasting client relationships to drive repeat business.
• Conduct site inspections and client entertainment to showcase hotel offerings.
• Maintain accurate records in Delphi and other systems.

Customer Experience & Communication

• Deliver outstanding customer service across all touchpoints.
• Ensure seamless handovers to the Events Management team.
• Collaborate with internal departments to meet client expectations.
• Stay informed on competitor offerings and market trends.

Reporting & Strategy

• Assist in producing daily, weekly, and monthly performance reports.
• Support key team projects and contribute to s
• https://jobs.hilton.com/apac/en/job/HOT0BSR9/Senior-Event-Sales-Manager