Maintenance

The following are specific responsibilities and contributions critical to the successful performance of the position:

• Provide ongoing support to technical services department (TSD) team to drive and work towards common goals.
• To support with any reasonable task that is assigned by the TSD leadership team.
• Support with administrative tasks such as the processing of invoices, running monthly reports, inputting data, handling phone calls, obtaining quotes and calling contractors.
• Prepare and review written documents accurately and completely.
• Comply with all quality assurance standards.
• Ensure compliance with both Marriott policies and UK regulation by keeping systems up to date and keeping paperwork organized and filed in a logical order.

Communication:

• Speak to guests and co-workers using clear, appropriate, and professional language.
• Answer telephones using appropriate etiquette including answering the phone within 3 rings, using the callers’ name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.
• Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
• Talk with and listen to other employees to effectively exchange information.

SAFETY AND SECURITY

• To have a good understanding of health and safety, always adhere to safe working practices, never compromising this.
• Adhere to COSHH safety standards and champion the safe and correct use of chemicals.
• Wear the necessary personal protective equipment, (PPE), depending on the task you are undertaking.
• To promote awareness of health and safety. For example, fire alert points, exits, fire extinguishers, trip hazards, wet floor signs etc.
• https://careers.marriott.com/office-coordinator-maintenance-at-jw-marriott-grosvenor-house/job/635E5425A0E2EF8657C290AD260320F2