Director of Rooms Division

Raffles & Fairmont the Red Sea, positioned in the kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont’s association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

Fairmont the Red Sea, a luxurious new property in Umluj, Saudi Arabia, is seeking a visionary and decisive Director of Rooms Division to lead our exceptional guest experience team. As a key member of the executive committee, you will oversee all aspects of the rooms division, ensuring the highest standards of service and operational excellence.

• Develop and implement strategic plans to optimize rooms division performance and guest satisfaction
• Lead and inspire a diverse team of managers and staff across front office, housekeeping, and guest services departments
• Drive revenue growth through effective inventory management, pricing strategies, and upselling initiatives
• Collaborate with other department heads to ensure seamless guest experiences and operational efficiency
• Establish and maintain quality control standards for all rooms division operations
• Analyze financial reports, manage budgets, and implement cost-control measures
• Spearhead innovative guest service initiatives to enhance the luxury experience and maintain the hotel’s competitive edge
• Ensure compliance with all safety, security, and environmental regulations
• Participate in the development and implementation of marketing strategies to promote room sales
• Handle guest complaints and resolve complex issues with professionalism and diplomacy
• https://careers.accor.com/global/en/job/director-of-rooms-division-for-fairmont-the-red-sea-in-fairmont-fairmont-residences-red-sea-umluj-saudi-a-jid-62193