Reception Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Reception Agent

Job Description

 

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
WHAT YOU WILL BE DOING:

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience
  • Dealing with payments (credit cards and cash
  • Communicate with guests by emails and on the phone
  • Willing to work morning or afternoon shifts according to the needs of the business
  • Enrol our guests to Accor Loyalty Membership
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
  • Service focused personality is essential; experience is an asset
  • Dealing with guest complaints following Accor standards
  • Great Communications with all departments
  • Making sure all important information is passed to next shift and your colleagues
  • Assure task list has been done
  • Being proactive in sorting-out problems
  • Working with Opera or a related system are a plus
  • Fluency in English

 

Qualifications

 

Your experience and skills include:

Previous experience ideal but not essential.
Service focused personality is essential

 

Additional Information

 

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus

Ability to cover day shifts where needed is essential.

 

https://careers.accor.com/global/en/job/reception-agent-part-time-in-novotel-york-centre-york-united-kingdom-jid-39314

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Bellperson

Job for: Locals

The Tempo New York Times Square is looking for a temporary Bellperson to join our team. Designed by WATG and Mancini Duffy, this stunning property will feature 661 rooms with floor-to-ceiling windows, offering views of the city and lights of Times Square. The sky lobby, located on the 11th floor, includes communal working spaces as well as […]

United States

Guest Service Agent

Job for: Locals

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of […]

United States

Guest Service Agent

Job for: Locals

JOB DESCRIPTION A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests […]

United States

Bellperson

Job for: Locals

The Hilton New York Times Square is looking for a temporary Bellperson to join our team. From a brunch-like-breakfast to dinner, take in Skyscaper and Manhattan views while enjoying tasty bites and cocktails from any one of our 3 dining outlets which include 42nd And Sky, High Rise Buffet, and Long Acre Market. The ideal candidate will have […]

United States

Guest Service Agent

Job for: Locals

Daily Pay Avaliable Starting Wage:  $20.25 A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering […]

United States