The Talent & Culture Assistant Manager at Fairmont Chicago, Millennium Park is responsible for supporting the daily operations of the HR department, ensuring the delivery of genuine, efficient, and Talent & Culture services. This role covers all major HR functions including recruitment, employee relations, health & safety, compensation & benefits, compliance, and training – with an emphasis on building a positive workplace culture that reflects the Fairmont’s Brand and Culture Standards.
Job Description
Job Responsibilities:
- Support the end-to-end recruitment process, including job postings, screening, interview coordination, and creating offer letters
- Assist in coordinating the onboarding and orientation programs to ensure a consistent and high-quality employee experience
- Serve as a first point of contact for employee inquiries
- Assist with planning employee engagement initiatives, recognition programs, and team events.
- Maintain accurate and confidential employee files and HR systems in accordance with legal and brand standards.
- Ensure compliance with all local labor laws, health and safety requirements, and internal policies
- Support benefits administration, time-off tracking, and employee status changes
- Serve as the primary point of contact for all worker’s compensation cases and aid in the coordination of return-to-work programs in partnership with department managers
- Monitor incident trends and support proactive workplace safety measures in collaboration with relevant departments
- Promote a culture of respect, professionalism, and hospitality through ongoing communication and support
- Design and lead employee engagement initiatives, events, and celebrations throughout the hotel
- Act as a trusted advisor to employees and leadership on HR-related issues
- Other Human Resources duties, as assigned
Qualifications
Your experience and skills include: