Director of Property Operations

Grand Wailea, a Waldorf Astoria Resort, an iconic destination in Maui, renowned for its unparalleled luxury and breathtaking landscapes, is seeking an exceptional leader to join our team as Director of Property Operations and Facilities. 

About the Role
As the Director of Property Operations and Facilities, you will oversee the maintenance, operations, and sustainability initiatives of this world-class resort. Leading a team of skilled professionals, you will ensure that our expansive facilities, intricate water features, and stunning accommodations operate seamlessly, delivering an exceptional guest experience that reflects the Waldorf Astoria legacy of luxury.

What will I be doing?

As Director of Property Operations and Facilites, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
• Conduct facility inspections
• Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs
• Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard
• Obtain required licenses and permits to ensure full compliance with codes, regulations and safety standards
• Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members

The annual salary range for this role is $210,000 to $230,000 and is based on applicable and specialized experience and location

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