Executive Housekeeper

Additional Information: This hotel is owned and operated by an independent franchisee, ONVO. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job reference: 000410
Salary: $18-20/hour based on experience
Department: Housekeeping & Laundry
Location: TownePlace Suites Pottsville (10 Travel Plaza Dr, Pottsville, PA 17901)
Division: ONVO
Hours Per Week: 40

Job Description
Executive Housekeeper

As the Executive Housekeeper, you will lead and manage all housekeeping operations to ensure the highest standards of cleanliness, guest satisfaction, and brand consistency. You will be responsible for the scheduling, training, supervision, and performance of the housekeeping team while maintaining a safe and efficient work environment.

What You’ll Do:

Create daily occupancy and cleaning schedules based on room status reports
Assign housekeeping duties and inspect work to ensure it meets brand and health code standards
Oversee guest room and public area cleanliness through daily inspections
Ensure timely response to guest requests and special housekeeping needs
Maintain and manage inventory levels of linens, cleaning supplies, and required materials
Train new staff on policies, safety protocols, cleaning procedures, and equipment usage
Work closely with the Front Desk team to update room status and ensure readiness
Monitor and manage lost & found procedures
Handle guest complaints related to housekeeping promptly and professionally
Maintain departmental logs, records, and reports for cleaning schedules and service history
Collaborate with the General Manager to review staffing needs and meet budgetary goals
Step in to perform cleaning duties when necessary due to staffing or emergency needs
About You:

You are a hands-on leader with strong attention to detail and a passion for hospitality. You thrive in a dynamic environment and take pride in creating a clean, welcoming space for guests and a productive, positive environment for your team. You bring:

3–5 years of housekeeping supervisory experience (hotel or resort preferred)
Strong organizational and time-management skills
Proficiency with housekeeping systems and basic computer programs (Word, Excel, POS)
The ability to lead, coach, and inspire a diverse team
Fluent English communication skills (Spanish bilingual strongly preferred)
Ability to work a flexible schedule, including weekends and holidays
Physical ability to lift up to 30 lbs and remain on your feet for extended periods
A professional, polished appearance and excellent interpersonal skills
A calm, solution-oriented approach to high-pressure situations and guest complaints
About Us:

At TownePlace Suites part of the Onvo hospita

https://careers.marriott.com/executive-housekeeper/job/233EDC4278FCDE37AE21C6B58090F7A5