Housekeeping Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America. Allow our pre-arrival Concierge to stock your villa’s kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you’d like.

About the role
At Four Seasons Residence Club Aviara, the Housekeeping Coordinator Housekeeping Coordinator assigns rooms to Room Attendants and supports the overall day-to-day efficiency of the Housekeeping Operation.

What you will do:

• Utilize the telephones adhering to Four Seasons standards.
• Properly use the guest call log book to record and relay all requests and information handled through the desk.
• Properly use all forms in the department ensuring they are legible and comprehendible.
• Utilize the Housekeeping computer systems.
• Accurately record all items retrieved by housekeeping staff in the lost and found book and ensure that the item(s) are forwarded to Security in a timely manner.
• Report any safety, security or maintenance problems immediately.
• Keep the Housekeeping office neat and orderly at all times.
• Ensure that keys issued are properly accounted for, likewise for Nextels.
• Check the Coordinator’s log daily to ensure proper communication between clerks and between clerks and housekeeping management.
• Expedite any guest requests as quickly as possible and notify Housekeeping management if any guest service is hampered.
• Ensure there are enough copies of forms and packets for the month and ensure completed work order tickets are discarded from the work order file.
• Make imprinted VIP matches for Team Leaders as needed. https://careers.fourseasons.com/us/en/job/REQ10354835/Housekeeping-Coordinator