Executive Housekeeper

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• Ensure that all guest rooms, public areas, back office areas are clean and up to standards;
• Create a healthy and safe environment for guests and staff;
• Ensuring a high level of service to guests according to the rules and standards of the rooms department;
• Conduct regular inspections of the general Hotel area and Guest rooms
• Resolve guest complaints and follow up on required actions;
• To ensure the management of the employees of the Department, the productivity of the work and conduct according to ethical standards;
• Check all VIP guest rooms on regular basis;
• To participate closely in the special projects of household works;
• Supervise the implementation of high-level cleaning, technical work and safety rules related to the issues related to the housekeeping department of the hotel;
• To regularly work together with all divisions/departments and meet their work-related requirements in a timely manner;
• To perform work within the standards of  Hotel, to instruct the employees of the department;
• To control overall performance of the laundry department;
• To regularly analyze the stock in the warehouse and their quantity;
• To control the work and attendance schedules of the employees of the department, vacation planning, training plan for the department;
• To create and update all policies and procedures of the Department and make sure all employees reporting to her/him are familiarized with them;
• To provide departmental (all monthly, quarterly, annual) reports to the directly subordinate manager:

• Higher education
• Work experience of not less than 3 years in management positions according to the profile of the enterprise
• Fluent Azerbaijani, English language
• https://careers.accor.com/global/en/job/executive-housekeeper-in-fairmont-baku-flame-towers-baku-azerbaijan-jid-63874