Reservations Manager

Since 1955, the hotel has hosted memorable moments etched in history from dazzling red-carpet events to celebrity galas and we want you to be a part of the team who combines the excitement and entertainment of Hollywood with the prestige of Beverly Hills. 

This Forbes 4-Star hotel has over 500 rooms, 60,000 square of feet of banquet space, and 4 food and beverage outlets. This includes 2 restaurants, a lounge, and in-room dining.  

Want to learn more? Hotel Website, Facebook, Instagram, YouTube 

What will I be doing?

As a Reservations Manager, you would Oversee the efficient operation of the in-house reservations department in the management of group, transient and PERM inventory. This role will oversee the reservations agent and accommodate guest needs, maximize room revenue, including strategic assigning of the house and maintains excellent communication and working relationship with Operations, Sales, Events and HRCC.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily Reservations processes and operations to include, but not limited to, room inventory and availability, group rooming lists and blocks, cut-off dates and restrictions, occupancy, selling guest rooms, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Manage and communicate information regarding hotel occupancy, promotion, special reservation procedures, operational issues and special events
• Serve as liaison with Reservations teams company-wide
• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
• Recruit, interview and train team members
• Calculate, prepare and generate designated reports, including, but not limited to OAR and Master Monthly
• Develop and revise forecasts
• https://jobs.hilton.com/apac/en/job/HOT0BUUL/Reservations-Manager-The-Beverly-Hilton