Security Supervisor

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.

About the role

The Security Supervisor is responsible for supervising and completing day to day security operations of the property to ensure the safety and security of all guests, personnel, and property.

What you will do

•    Supervise the day to day security operations at the direction of the Director of Security to ensure the safety and security of all guests, personnel and property. Assist in training, mentoring and coaching, counseling and discipline of the Hotel Safety Officers.

•    Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation. Monitor the Closed Circuit Television (CCTV).

•    Conduct V.I.P. escorts and assist handicapped guests.

•    Handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises.

•    Assist in implementing preventive safety and security programs and training related to the hotel’s emergency procedures.

•    Respond to worker injuries and train on preventative measures for injury prevention.

•    Investigate crimes committed against the hotel, guests, and employees. Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.

•    Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.

•    Respond properly in any hotel emergency or safety situation.

What you bring

•    At least 2 years of security detail experience, preferably in a luxury hotel or resort. Prior supervisory experience preferred.

•    Excellent personal presentation and interpersonal skills.

•    CPR and First-Aid certification.

https://careers.fourseasons.com/us/en/job/REQ10355584/Security-Supervisor