Female Spa Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

BASIC PURPOSE:

1. Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, tennis and games room,

2. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort

3. Comply with all Four Seasons’ policies and procedures

ESSENTIAL FUNCTIONS:

1. Set-up and maintain spa including refreshments, locker rooms, work out areas, tennis, pre-treatment area and games room. (35%)

2. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services. (35%)

3. Assist guest to their appointments as they relate to the Spa services (10%)

4. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)

5. Work harmoniously and professionally with co-workers and supervisors. (10%)

NON-ESSENTIAL FUNCTIONS:

1. Assist guests with use and set-up of fitness machines, croquet, tennis equipment,

2. Liason/introduce guests to spa services practitioners (massage therapists, fitness instructors and tennis pros, etc.)

3. Retrieve and fold towels

4. Retrieve, deliver, and store/set-up products from purchasing

5. Clean and stock waiting area

6. Assist other staff with set-up and breakdown of their respective treatment areas (massage therapists, fitness instructors and tennis pros, etc.)

KNOWLEDGE AND SKILLS:

Education: High school education or equivalent experience

Experience: 6 months in hospitality industry work and or fitness, health club related work

https://careers.fourseasons.com/us/en/job/REQ10356790/Female-Spa-Attendant-Full-Time