PRIMARY ACCOUNTABILITIES:
• Promoting/preservation of Dusit Brands.
• Achieving “best in class” goals in customer satisfaction.
• Maintaining an open and professional relationship with owners and representing the management company in its best interests.
• Fully committed to embracing and cascading the Dusit Culture: our vision, our mission and our values.
• Maximizing bookings through Dusit.com.
• Achieving a RGI over 100 within the competitive set.
PRIMARY RESPONSIBILITIES
• Supervising the day-to-day running of the hotel.
• Providing the required leadership to optimize hotel profitability to meet or exceed set targets and budgets.
• Deciding on the hotel’s positioning to maximize business opportunities.
• Planning business plan and operating budgets.
• Communicating the goals and objectives and inspiring employees to achieve those goals.
• Instilling a learning culture through required training.
• Nurturing and mentoring staff development.
• Inspiring all employees to be fully engaged in delighting guests at all times.
• Ensuring that all managers adhere to company policies.
• Attending and chairing meetings as required.
• Entertaining guests as needed in order to increase business.
• Monitoring and improving product and service standards in all sections.
• Identifying market needs both for hotel guests, serviced apartments, and local markets.
• Monitoring and analyzing activities of competitors in order to optimize Revenue Generation Index.
• Overseeing and pre-setting of the Manning Guide and salary scale.
• Ensuring each manager maintains productivity and morale within their respective areas.
• Preparing all necessary reports.
• Monitoring costs in conjunction with Financial Controller and all managers.
• Inspecting all areas of the operation for optimum upkeep, cleanliness, safety and security.
• Supporting company standards and policies regarding environment and Corporate Social Responsibility.
• Ensuring Fire Drills are conducted as per the Fire and Life Safety company guidelines.
MANAGERIAL RESPONSIBILITIES
• Clear, concise written and verbal communication skills.
• Ability to persuade management, peers, and employees on new directions, concepts and ideas.
• Build morale and team spirit.
• Participative management style.
https://careers.dusit.com/job/dusit-princess-phatthalung-general-manager/
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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