Assistant Executive Housekeeper

PRIMARY RESPONSIBILITIES

• Establishes a high degree to excellence in the Housekeeping Department to all assigned areas of the Hotel.
• To be specifically concerned with Room Attendants, Floor Supervisors, Public Area Supervisors, Public Area Attendants and Linen Room.
• In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.
• Work closely with and maintain a high degree of excellence for the Service Department.
• Be specifically responsible for the standards of all Guest rooms, Suites, Corridors, back-of-the-house storage and linen rooms.
• Ensure Front-of-the-House public area standards are excellent at all times.
• Ensure all Supervisors continually inspect assigned areas and have turned in inspections.
• Ensure effective and complete training is in use and all associates are well trained.
• Ensure proper key controls are in effect.
• Take accurate linen inventories per SOP.
• Take accurate Guest supply inventory every period.
• Review operating statements and critique unusual surpluses and shortages.
• Audit and approve schedules, wage projections, wage recaps and payroll.
• Review out-of-order rooms daily.
• Provide up-to-date job descriptions for all supervisors and associates.
• Give immediate response to all Guest problems and correspondence.
• Ensure Lost & Found articles are stored properly and logs are maintained.
• Any and all assignments by the Executive Housekeeper must be followed through.
• To ensure effective communications through attending meeting and imparting information at regularly held staff meetings with assistant housekeepers.

ADMINISTRATIVE RESPONSIBILITIES

• Ensure all reports are prepared completely and on time.
• Involve Supervisors and Linen Room Attendants in as many administrative functions.
• To prepare and submit, on the required format, all information necessary for budgeting purposes.
• Screens and Acknowledges daily work schedules.
• Ensures that an effective duty assigned to the sufficiency of manpower in accordance to volume of business.
• Manages time effectively by meeting deadlines on time.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.
• Identifies and solves problems in a professional manner.
• Acknowledges logbook and ensures that each recorded problems is attended.
• Ensures that consumption reports, inventories, lost & found log books are handled according to the policies and procedures.

TECHNICAL RESPONSIBILITIES

• Understands and can explain job descriptions of all positions in the Housekeeping Department
• Knows and understands policies relating to Housekeeping, laundry, and other areas in the Rooms and Guest Services including Engineering and other departments.

https://careers.dusit.com/job/dusit-thani-hua-hin-assistant-executive-housekeeper/