Door Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America’s most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role:
Four Seasons Hotel and Private Residences New Orleans is seeking a Door Attendant to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, and we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

What you will do:

• Greet and engage all guests who arrive to the hotel, assisting with issuing appropriate valet parking tickets, assisting with taxi needs, loading and offloading guests’ luggage, and directing guests to Front Desk for check-in.
• Provide guests with directions, recommendations, and information about the city and its attractions.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints and, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
• Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Staff and Valet Parking Staff.

What you bring:

• One to two years’ experience working in Hospitality or Customer Service
• Louisiana Driver’s License required
• Work authorization in the United States

What we offer:

• Rewarding Work Culture
• Excellent Mentoring, Training and Development Opportunities
• World Class Medical, Dental, and Vision Insurance Program
• 401k participation with a company matching program
• https://careers.fourseasons.com/us/en/job/REQ10357170/Door-Attendant