PR & Communications Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.

About the role
Four Seasons Resort Mauritius at Anahita is seeking for a creative and results-seeking PR & Communications Manager to lead our public relations. This role is pivotal in shaping the hotel’s image, driving awareness, and fostering a positive reputation through innovative PR, social media and digital marketing initiatives.

What you will do

Strategic Leadership

• Develop and execute an integrated, strategic annual plan for public relations and social media to align with the hotel’s business objectives.
• Lead proactive and creative programs that identify and leverage unique, newsworthy opportunities to elevate the hotel’s presence.

Public Relations & Media Management

• Build and maintain strong professional relationships with local, regional and international media and influencers to generate consistent coverage.
• Pitch targeted story ideas, organize media visits, coordinate interviews, and host familiarization trips to highlight the hotel’s offerings.
• Ensure timely posting of press releases and story starters on the Four Seasons Press Room.
• Act as a strategic advisor on reputation management, monitoring public attitudes and managing issues or crisis communications.

Social Media & Digital Strategy

• Oversee and innovate the hotel’s digital and social media strategy, curating engaging content that reflects our brand’s DNA.
• Manage all property social media channels, increasing follower engagement and elevating the brand’s digital presence.
• Actively co-manage the hotel’s proprietary website, ensuring content is current, aligned with business goals and optimized for SEO.
• Collaborate on PPC campaigns, e-commerce initiatives, and digital storytelling to drive traffic and revenue.

Collaborative Marketing

• Partner with F&B and Spa teams to design and execute promotional campaigns that support revenue objectives.
• Coordinate with third-party agencies, ensuring alignment with strategic goals and maximizing opportunities for exposure.
• Manage content for third-party platforms and partner websites to ensure accurate representation of the hotel.

Content Creation & Image Management

• Maintain a comprehensive image library to ensure consistent, high-quality visual representation.
• https://careers.fourseasons.com/us/en/job/REQ10356392/PR-Communications-Manager