Houseperson

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.

Every day is different, but you’ll mostly be

• Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned room attendants’ carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspaper and other items for recycling.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

What we need from you:

• Strong – sometimes you’ll need to lift or carry big objects up to 75lbs, pushing or pulling items up to 300 lbs. This can involve frequently bending and kneeling as well as standing and moving about the hotel.
• Literate – you’ll need a good grasp of reading, writing and basic maths.
• Flexible – night, weekend and holiday shifts are all part of the job.
• Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to.

What you can expect from us

The hourly pay range for this role is $33.96.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.