Assistant Housekeeping Manager

We want our guests to feel completely at ease from the very first moment – every detail matters! From the time they step into their room or our hotel, they should feel that a relaxed, worry-free stay awaits them. Freshly made beds that warmly welcome them each evening, perfectly arranged cushions, spotless mirrors – all these small details come together to create a harmonious impression. You give our guests the assurance that they are in the very best hands. Here, we want them to feel at home even while they’re away – it’s how we earn their loyalty.

To strengthen our team, we are looking for an Assistant Housekeeping Manager (m/f/d) in a full-time role – starting immediately.

How We Support You in Your Role:

• Security and Stability: Permanent contract
• Health Benefits: Company healthcare scheme
• Team Spirit: Team events and a positive work environment
• Extra Perks: Holiday and Christmas bonuses, anniversary and birthday gifts
• Recognition: ‘Employee of the Month’ and other awards with bonuses
• Discounts: Reduced rates at over 8,300 Marriott Hotels worldwide, and 20% discounts in our restaurants, bars, and spa facilities
• Exclusive Offers: Additional discounts in our own restaurants & bars and at the Marriott hotels in Munich

Your Day-to-Day Responsibilities:

• Deputise for the Head of Housekeeping as needed
• Inspect guest rooms and public areas after cleaning, ensuring our high-quality standards are met
• Assist the Housekeeping Management in coordinating daily operations
• Create departmental staff schedules
• Coordinate daily tasks and plan room cleaning schedules
• Act as a liaison between Housekeeping, Maintenance, Front Office, and Laundry
• Document and resolve discrepancies in room statuses with the Front Desk
• Prepare, communicate, and implement changes in room occupancy
• Provide information on available, guest-ready rooms
• Prepare reports on guest arrivals and departures

What We’re Looking for in You:

• Several years of experience in housekeeping
• Ideally, familiarity with Opera PMS
• Strong attention to detail
• Knowledge of cleaning products and their safe usage
• Skills in planning, delegation, and team building
• Friendly, service-oriented approach
• A strong team spirit
• Proficiency in both German and English