General Manager

SLS Barcelona brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences – meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness center. Say farewell to the ordinary!

What we are looking for…

We are seeking for a talented General Manager who delivers exceptional hospitality to our guests; leads our team in a motivational, energizing and effective manner; and returns business results.

Management

• Oversee the establishment, ensuring profitability and profit margins.
• Manage the daily operations of the establishment. Monitor and evaluate profitability. Develop and utilize dashboards to track business activity.
• Assess material and immaterial resources necessary for smooth operations.
• Organize the supply of materials, equipment, and provisions.
• Responsible for legal compliance and follow-up.

Business Development

• Be accountable for achieving the commercial, managerial, and financial objectives of the hotel.
• Prepare the budget and implement action plans to ensure profitability.
• Adapt flexibly, intelligently, and proactively to the needs of the business while anticipating future challenges.
• Continuously adjust the service offering according to customer trends.
• Conduct market and competitor analysis.
• Monitor and evaluate service quality.
• Implement promotional initiatives for the establishment.

Leadership & Communication

• Act as the hotel’s first “ambassador” with clients and local institutions.
• Ensure client satisfaction (guests, employees, and owners) and the quality of services offered.
• Supervise, lead, and manage a team of 400 employees while developing their skills.
• Assess training needs and implement actions accordingly. Handle recruitment and terminations.
• Lead meetings.
• https://careers.accor.com/global/en/job/general-manager-in-sls-barcelona-barcelona-spain-jid-67479