Houseperson – Housekeeping

At Pullman & Mercure Melbourne Albert Park, We grow through curiosity!
Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.

Together, We Champion Progress…
At Pullman, Progress is at the heart of what we do! By joining Accor and Pullman & Mercure Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

About the Role!

Joining the heart & soul of our Hotel team, our Housekeeping Department carries out allocated general cleaning duties, aiming and achieving high standards of cleanliness and presentation for the rooms and public areas of the Hotel. As well as making sure our rooms and public spaces are sparkling clean and comfortable, we also provide efficient, friendly and professional service in all our interactions to make our guests feel welcome and cared for.

Your duties as a Houseperson include:

• Maintaining the cleanliness standards for the hotel’s public areas and housekeeping pantries.
• Re-stocking and maintaining housekeeping inventory levels including linen, cleaning supplies, tea, coffee etc.
• Delivering requested materials to guest rooms upon request.
• Providing friendly, approachable and professional relationships with our guests.
• Report maintenance issues promptly, showing your dedication to a flawless experience.

About You!

We’re looking for our next housekeeping superstars to join our Housekeeping team!

To be successful in this role you will have:

• Previous Housekeeping experience in a busy commercial environment or hotel is preferred.
• High cleaning standards and attention to detail.
• A proactive mindset with a passion for learning, growing, and developing within a supportive hotel team.
• Physical ability to lift, push, and move objects up to 25kg.
• A desire to thrive in a fast-paced, hands-on environment.
• Flexible and open to work a rotating roster, including mornings, evenings, weekend and public holidays.
• Valid working rights in Australia – we are not able to provide sponsorship.

Benefits and Perks

• On-site car park while on duty.
• Access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• A friendly and supportive work environment.
• Reward and recognition programs.
• Mentoring and career development along-side experienced and dedicated professionals.
• Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.
• https://careers.accor.com/global/en/job/houseperson-housekeeping-in-pullman-melbourne-albert-park-albert-park-australi-jid-68119