Housekeeping

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

HOUSEKEEPING COORDINATOR

The Four Seasons Resort Hualalai is looking for a Housekeeping Coordinator who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Housekeeping Coordinators have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

WHAT YOU’LL DO

• The ability to utilize the telephones adhering to Four Seasons standards.

• The ability to properly use the guest call log book to record and relay all requests and information handled through the desk.

• The ability to properly use all forms in the department ensuring they are legible and understandable.

• The ability to utilize the computer system as it relates to Housekeeping.

• The ability to accurately record all items retrieved by housekeeping staff in the lost and found book and ensure that the item(s) are forwarded to Security in a timely manner.

• The ability to report any safety, security or maintenance problems immediately.

• The ability to keep the Housekeeping office neat and orderly at all times.

• The ability to ensure that keys issued are properly signed in and out for.

• The ability to check the Desk Clerk’s log daily to ensure proper communication between clerks and between clerks and housekeeping management.

• The ability to expedite any guest requests as quickly as possible and notify Housekeeping management if any guest service is hampered.

• The ability to make imprinted VIP matches for Floor Supervisors as needed.

• And More!

WHAT TO BRING

• Ability to communicate professional and accurately via telephone

• Successful candidate must possess legal work authorization in United States

• Ability to accurately read and work with computer systems.

• Strong Customer Service skills

• At least 1 year of administrative experience

• Must have a valid drivers license.

• Successful candidate must possess legal work authorization in United States

• Weekend availability required

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:

• Hourly Rate: $27.00

• An on-site Physical Therapist

• 24-hour access to Indoor and Outdoor Gym

• Holiday, Vacation & Sick pay

• https://careers.fourseasons.com/us/en/job/REQ10358735/Housekeeping-Housekeeping-Coordinator-Full-Time