公共区域主管 Public Area Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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公共区域主管 Public Area Supervisor

1. 负责公共区域的日常管理与监督,确保环境整洁、设施完好,包括但不限于大厅、走廊、休息区等。
2. 制定并执行公共区域的清洁与维护计划,确保所有区域达到既定的卫生标准和服务质量。
3. 协调与安排公共区域员工的排班、培训及绩效考核,提升团队整体效率和服务水平。
4. 及时响应并处理公共区域内的客户投诉与建议,确保客户满意度。
5. 监控公共区域的安全状况,定期检查消防设施、紧急出口等,确保符合安全规范。
6. 管理公共区域的物资与设备,包括采购、库存管理及维护保养,控制成本。
7. 与其他部门紧密合作,共同提升酒店或物业的整体运营效率和服务品质。

1. 中技(中专/技校/职高)及以上学历,专业不限,但需具备相关管理或服务行业知识。
2. 至少2年公共区域管理或相关工作经验,熟悉公共区域运作流程。
3. 具备良好的组织协调能力和团队管理能力,能有效安排员工工作并激励团队。
4. 优秀的沟通能力和客户服务意识,能够妥善处理客户投诉,提升客户满意度。
5. 具备一定的应急处理能力,能在紧急情况下迅速做出反应,确保公共区域安全。
6. 身体健康,能承受一定的工作压力,适应轮班工作制度。

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We’ve thoughtfully designed our spaces to encourage, support and celebrate great connections. We’re also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style ‘Dare to Connect’ is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest’s experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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