The beautiful Diplomat Beach Resort Hollywood, Curio Collection by Hilton is seeking a Guest Services Manager to join their leadership team! This 1000-room oceanfront resort is a beautiful getaway with two beachside pools, a Dip & Slide splash pad for kids, and 1,000 linear feet of alabaster beach, offering stunning views, delicious dining options, and endless sunshine to guests!
This position will report the director/assistant director of front office and oversee a team of 16 union bell and door team members as well as one concierge.
The ideal candidate for this position will have minimum three years previous experience working as a manager in either hotel front office or hotel guest services. It would be considered an asset for this position to have previous luxury brand experience and/or “big box” hotel experience.
Shift Pattern: candidates should be available to work AM and PM shifts, any day of the week/weekends/holidays as needed
Salary Range: $83,000.00 – $88,000.00, final offer based on experience
The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As Guest Services Manager, you would be responsible for managing the Guest Services operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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