Assistant Director of Housekeeping

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

What you will be doing:

Reporting to the Director, Rooms Operations, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Address guest concerns and react quickly; logging and notifying proper departments as required
• Supervise the day-to-day operation of the department to ensure service standards are followed
• Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
• Monitor labor costs while ensuring effective scheduling and department productivity
• Assist with preventative maintenance programs while working with the Chief Engineer
• Manage the departmental budget in a fiscally responsible manner
• Ensure inventory and ordering of linen, guest supplies, and cleaning products are managed effectively
• Ensure effective communication, including coaching and performance management
• Attend regularly scheduled departmental meetings
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position.
• Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).
• Prepare and conduct Housekeeping interviews as required and follow hiring procedures
• Balance and clear room status daily.
• Assist in preparing employee Schedules according to business forecast, payroll budget guidelines, and productivity requirements
• Monitor all V.I.P.’s, special guests and requests.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Collaborate on FF&E, OS&E, other large format complex capital projects
• Other duties as assigned
• Salary Range: $100,000 to $115,000 USD Gross per Annual

Your experience and skills include:

https://careers.accor.com/global/en/job/assistant-director-of-housekeeping-in-fairmont-san-francisco-san-francisco-united-states-jid-73810