Assistant Director Housekeeping

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Key Responsibilities:   

• Assist the Executive Director Housekeeping in all phases of housekeeping activities.

• Report to shift on time in issued uniform in a neat, clean and tidy appearance at all times and ensure, supervised that the subordinates are well groomed.

• Arrange departmental weekly rosters including vacation planning and schedule them according to business level and forecast.

• Responsible for controlling expenses and keeping expenses in line with the budget.

• Participate to the budgeting exercise.

• Responsible for ensuring staffing needs and daily assignments in accordance with occupancy.

• Manage rotational or periodic cleaning programs and regular inspections of suites and public areas, back of the house areas, and service areas.

• Conduct daily briefing to subordinates in the absence of the Executive Director Housekeeping

• Check all the suites on arrival under his/her care daily, to ensure departmental and Forbes 5-Star standard of cleanliness, maintenance and sanitation. This spot check may either be following a routine check out suite cleaning, in house guest suite cleaning or turn down service.

• Randomly check rooms and fill scoring check list daily to be able to give feedback to both supervisors and attendant.

• Maximize suite inspection productivity to enhance high standards of cleanliness and minimize outstanding defects and repairs.

• Establish, implement and monitor the maintenance and repair program of guest suites and rooms. Ensure that repair request is being processed and monitor

• Ensures that VIP arrivals and in-house requirements are dealt with, including final VIP suite inspection and amenity check. Liaise with Front Office for special requests.

• Constantly inspect housekeeping areas and ensure cleanliness, tidiness and safe. Maintain pleasing environment for guests.

• Randomly check floor pantries to ensure the inventories are properly stocked with par level, cleaned and tidied.

• Assist the Executive Director Housekeeper to deal with all contractors or suppliers (when applicable).

• Assisting in special projects, refurbishments and renovations if required.

• Leads by example. Maintains a positive, cooperative work environment & good communication with all related departments and management.
• https://careers.accor.com/global/en/job/assistant-director-housekeeping-in-raffles-doha-doha-qatar-jid-74291