Cluster Commercial Director

InterContinental Hotel & Residences Abu Dhabi is seeking a highly strategic and results-driven Cluster Commercial Director to lead the commercial strategy across both the hotel and residences. This pivotal role will be responsible for optimizing all revenue-generating departments — including Sales, Marketing, Revenue Management, and Reservations — and driving the property’s overall market performance.

The ideal candidate will demonstrate exceptional leadership, analytical strength, and business acumen, with the ability to balance strategic vision and operational execution.

A little taste of your day-to-day:

Every day is different, but you’ll mostly do:

Strategic Leadership

• Develop and implement a comprehensive commercial strategy for both the Hotel and Residences to deliver revenue and profitability objectives.
• Ensure all commercial functions operate cohesively under a unified business vision.
• Identify market trends, competitor activities, and emerging opportunities to strengthen market share.
• Provide commercial insights and recommendations to support long-term strategic decision-making.

Revenue & Sales Management

• Drive the Sales strategy across corporate, MICE, leisure, and long-stay segments to achieve and exceed revenue targets.
• Oversee Revenue Management and pricing decisions to ensure optimal business mix and yield.
• Utilize IHG systems and reporting tools to forecast accurately, monitor performance, and implement corrective actions where needed.
• Maintain strong client relationships, ensuring key accounts and partnerships are developed and retained effectively.

Marketing & Communications

• Lead the Marketing and Communications strategy in line with IHG brand standards.
• Maximize brand visibility, reputation, and digital presence in local and international markets.
• Oversee promotional campaigns, public relations, and partnerships to support business objectives.

Team Leadership & Development

• Lead, mentor, and develop a diverse commercial team, creating a culture of accountability, collaboration, and excellence.
• Provide regular coaching, performance reviews, and professional development opportunities.
• Encourage innovation and best practices across commercial functions.
• https://careers.ihg.com/en/job-details/?jobref=Cluster+Commercial+Director+-+InterContinental+Hotel+and+Residences+Abu+Dhabi%7cGB%7c155106#16984