Maintenance Supervisor

An exciting opportunity has emerged for a Maintenance Supervisor to join the heart of the Rimrock Banff, Emblems Collection.

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

At the Rimrock, we don’t just maintain spaces, we care for the places where moments happen. The Maintenance Supervisor is a hands-on technical expert and team leader who ensures maintenance operations run with precision, purpose, and professionalism. You will oversee daily maintenance workflows, mentor technicians, ensure adherence to safety protocols, and maintain high standards of quality. With strong attention to detail and an analytical mindset, you’ll ensure the right tasks are being completed, the right way, at the right time.

Key Responsibilities

Team Supervision & Culture

• Provide clear instruction, direction, and follow-up to team members.
• Support the onboarding, development, and technical growth of new maintenance staff.
• Contribute to a culture that is solution-focused, safety-first, and grounded in mutual respect.

Maintenance Oversight & Technical Leadership

• Perform hands-on maintenance work as needed across hotel and staff housing (e.g., drywall, paint, doors, locks, faucets, drains).
• Identify and resolve issues proactively, addressing small problems before they impact operations or guests.
• Instruct and train team members on essential maintenance skills and safety best practices.
• Ensure all technicians are productively engaged and contributing meaningfully each day.
• Monitor and maintain organization and cleanliness of maintenance shops and workspaces.

Work Planning & System Management

• Use CMMS systems (Transcendent, ALICE) to assign, update, and close out work orders.
• Prioritize urgent and important jobs, balancing short-term fixes with long-term maintenance needs.
• Maintain accurate inventory records; communicate material needs to the Maintenance Coordinator.
• Reassign or dismiss team members early if productive work is not available.

Pool, Boiler, and Facility Systems Support

• Monitor and operate hotel pools and spas; conduct daily water checks and ensure compliance with AHS standards.
• Ensure chemicals are stocked and systems are functioning properly.
• Perform basic boiler operations and equipment inspections (BMS, noise/vibration checks, leak monitoring).
• Respond to BMS alarms and assist in managing mechanical room operations during off-hours.

Contractor & Equipment Coordination

https://careers.accor.com/global/en/job/maintenance-supervisor-in-the-rimrock-resort-hotel-banff-banff-canada-jid-75205