A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
What will I be doing?
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
What are we looking for?
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?https://jobs.hilton.com/apac/en/job/HOT0BYMH/Reservations-Agent
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the […]
Debt free education What will I be doing? As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to […]
JOB DESCRIPTION Come grow your career as an Assistant Front Office Manager with DoubleTree Suites by Hilton Austin. Located in the heart of downtown Austin Texas, this position will give you the opportunity to contribute to this amazing property while developing your hospitality career! An Assistant Front Office Manager with Hilton Hotels and Resorts is responsible for directing […]
JOB DESCRIPTION A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. What will I be doing? As a Front Office Supervisor, you will assist in management of daily Front Office operations […]
Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff. What will I be doing? What are we looking for? […]
