Assistant Front Desk Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Front Desk Manager

Company Description

 

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

 

Job Description

 

Assistant Front Desk Manager
Inspiring and engaging. As an Assistant Front Desk Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Division Operations, and ensure an exceptional guest journey.

What you will be doing:

  • Lead and manage all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service
  • Coach and train front office employees
  • Assist and perform all tasks of front desk operations
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Maximize rooms revenue strategies and practices
  • Flexible shifts may include mornings, evenings, weekends, and holidays

 

Qualifications

 

Your experience and skills include:

  • Bachelor’s degree in a relevant field or a combination of equivalent education and/or experience is required.
  • Ability to suggestively sell.
  • Previous supervisory experience, preferably a 4-5 Star/Diamond style hotel.
  • Fluency in English, both verbal and non-verbal.
  • Service focused personality is essential
  • Prior experience working with Opera or a related system an asset
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance

 

Additional Information

 

What’s in it for You?

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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