Beach Patrolling Officer

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

In this role, Beach Patrolling Officer shall perform all post duties and assignments strictly according to the directions and supervision of the Shift Security Service Leader (Supervisor), maintain the highest levels of security, safety and guest service standards throughout the tour of duty for all guests, patrons, visitors and team members in accordance with established Resort policies.

What will I be doing?

As the Beach Patrolling Officer, you will be responsible for performing the following tasks to the highest standards:

Profitability

• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution
• Facilitates the preparation of hotel budgets and forecasts for corporate submission and approvals
• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
• Ensures accurate forecasting, predicting potential highs and lows in business and initiate necessary changes, analyses variances and initiate appropriate action plans

Beach Patrolling Officer Operation

Responsibilities:

• To fully support the Company’s values and culture to ensure guest satisfaction.
• To be fully familiar with the Conrad Brand Standards and the Quality Assurance Audit and to follow these standards of service at all times.
• To keep up-to-date with the SALT results and to seek to positively influence these results by following the Conrad Brand Standards.
• To maintain a high guest service focus by approaching your job with the guests always in mind and being proactive in a timely manner towards their needs and requests.
• To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• https://jobs.hilton.com/apac/en/job/HOT0C3Z2/Beach-Patrolling-Officer-Conrad-Maldives-Rangali-Island