With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Housekeeping Manager is responsible for overseeing and managing all aspects of the housekeeping department, ensuring the highest standards of cleanliness, sanitation, and aesthetic upkeep throughout the hotel. This role involves strategic planning, staff management, and maintaining a seamless operation to enhance guest satisfaction, cultivating a culture of excellence, inspiring the team to strive for perfection and take pride in their work. The role is dedicated to drive exceptional results, exceeding guest expectations and making a lasting impression.
What will I be doing?
As the Housekeeping Manager, you will be responsible for performing the following tasks to the highest standards:
• Department Leadership
Manage and oversee the daily operations of the housekeeping department, ensuring seamless workflow and adherence to quality standards.
• Guest Satisfaction
Ensure guest rooms, public areas, and back-of-house spaces meet or exceed cleanliness and presentation expectations.
Respond promptly to guest inquiries or complaints, implementing solutions to enhance satisfaction.
• Team Management & Development
Recruit, train, and mentor housekeeping team member, ensuring they are equipped with the skills and knowledge to perform their roles effectively.
• Inventory & Supplies Management
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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