Training and Development Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Training and Development Manager

A Training Manager serves as a catalyst for cultural and organizational transformation by developing functional excellence and strengthening leadership capabilities among Team Members.

Key Responsibilities:

  • Support all departments in developing cutting-edge functional excellence and enhancing leadership skills.

  • Act as a change agent in the hotel’s cultural and organizational transformation.

  • Provide key input and guidance on all activities and plans related to training.

  • Support individual and team development, career development, and experiential learning processes.

  • Lead the onboarding, coaching, and mentoring of new Team Members.

  • Work closely with department leaders on a daily basis to support training and development needs.

  • Partner with departments to deliver training programs and organizational and leadership development initiatives.

  • Monitor, track, and conduct learning and development reviews with each department.

  • Prepare the hotel’s annual training plan and training calendar.

What are we looking for?

A Training Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Thorough knowledge of modern learning and development tools and technique
  • Excellent communication and presentation skills
  • Excellent people management skills
  • Demonstrated ability to develop interpersonal relationships
  • Positive attitude
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own or in teams
  • Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
  • Exceptional presentation and grooming
  • https://jobs.hilton.com/apac/en/job/HOT0C4ZY/Training-and-Development-Manager

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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