With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Recreation Associate performs reception duties and ensures all fitness facilities including the water level and temperature of the swimming pool are maintained in the best working and hygienic condition. He / she provides guidance to guests on the safe usage of the fitness equipment, ensuring guest satisfaction at all times.
What will I be doing?
As the Recreation Associate, you will be responsible for performing the following tasks to the highest standards:
• Maintain high guest service focus and excellent rapport by approaching the job with guests in mind and being proactive towards their needs and requests.
• Take initiative to resolve issues, clearly communicating with both guests and colleagues.
• Respond quickly and positively to changing requirements and tasks assigned.
• Contribute ideas and suggestions to enhance operational / environmental procedures and facilities in the property.
• Maintain vigilance and sense of responsibility at all times.
• Ensure all facilities and equipment are operating well.
• Ensure guests have a comfortable and safe experience, and employees can work in a safe environment.
• Meet, greet and bid farewell to all guests with a warm, friendly and genuine smile.
• Assist the Front Desk when there are no guests in the pool area.
• Assist and explain to guests the use of all Health Club facilities.
• Check and ensure the audio-visual equipment are well maintained and in good condition, all stock and supplies such as towels and water are replenished adequately.
• Be vigilant and responsible for the safety of all guests using the Health Club facilities, including the pool.
https://jobs.hilton.com/apac/en/job/HOT0BR6M/Recreation-Associate
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
