Houseperson

The Hoxton, Downtown LA is nestled in LA’s Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that’ll charm your socks off. You’ll find 174 rooms, a rooftop Peruvian-inspired restaurant by Top Chef Stephanie Izard, Cabra (a sibling to Cabra at The Hoxton, Chicago); our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather.

We are looking for a Houseperson to join our team at The Hoxton, Downtown LA. The role is based within the property and reports directly to the Executive Housekeeper. This is a full-time position and must be able to work Sundays and Mondays, either AM or PM shifts.

The houseperson is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily. The Houseperson will assist the Room Attendants with stripping of room linen and trash as well as around the property.

What you’ll do…. 

• Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests
• Remove all trash and dirty linen from guest rooms.
• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Replace guest supplies, i.e., soap, shampoo, bathroom tissue etc.
• Vacuuming Carpets, rugs, and upholstery
• Clean windows and mirrors
• Clean and sanitize restrooms.
• Dusting Furniture
• Shampoo Carpets
• Maintain all housekeeping closets organized.
• Clean common areas, stairwells, elevator, lobby, rooftop.
• Cleaning all outside area walkways
• Power Washing
• Assist with Inventory
• Washing and Preparing rags for cleaning, wash towels and linen as needed
• Assist with completing the cleaning of stayover/departure guest rooms when needed by business levels.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Ensure the highest levels of cleanliness throughout the hotel
• Ensure that the rooms adhere to all brand standards and quality audit standards
• Follow departmental policies, procedures and service standards
• Attend all training sessions required
• Report necessary maintenance items
• Ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Executive Housekeeper
• Always maintain a positive and friendly attitude, even when working to find solutions to challenges
• https://careers.accor.com/global/en/job/houseperson-in-the-hoxton-los-angeles-los-angeles-united-states-jid-70956