Porter / Valet

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Porter / Valet

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

As a Porter / Valet, you will serve on the Guest Services and Front Office Teams to meet Guest needs upon arrival and departure and to provide a comfortable stay for Guests by accommodating requests for information and assistance throughout the hotel.

What will I be doing? 

As a Porter/Valet, you will provide consistently-delivered exceptional customer service to Guests, especially as service affects the transferring and storing of luggage and guests vehicles. This role interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Welcome Guests on arrival and offer a warm farewell upon their departure
  • Assist guests queries during their stay
  • Manage Guest luggage and vehicles
  • Show guests to their rooms and explain the amenities and emergency procedures
  • Receive and deliver mail and messages for the hotel and Guests
  • Maintain current information on all hotel services as well as external locations, attractions, and landmarks in the hotel vicinity
  • Provide support to the Concierge as required
  • Project a professional manner with an emphasis on hospitality and Guest service
  • Knowledgeable about the Auckland area and sightseeing’s

What are we looking for? 

https://jobs.hilton.com/apac/en/job/HOT0C4SX/Porter-Valet

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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